More than 400 customer sites, we served our customers with security systems, and we provide our best in general contracting.

Contacts

Office #2, 4th floor, City gate building Opposite to Gulan towers, Bekhtyari, Erbil, Iraq

Next to the Embassy of Palestine, Telyani, Omar Al Moukhtar Street, Damascus, Syria

info@alfarratech.com

0997 780 193

075 0191 4255

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ERP & Queue Management System

Why QMS ?

01

A queue management system organizes customer flow, reducing stress and confusion for staff. It helps manage service times, prioritize tasks, and focus on quality service instead of crowd control.

01

For Staff

For Staff
02

Customers can check wait times, join queues virtually, and get served in the right order — leading to less waiting, more transparency, and a better overall experience.

02

For Customers

For Customers
03

Queue systems reduce overcrowding, improve customer satisfaction, and offer valuable data on wait times, peak hours, and service performance — helping optimize staffing and resources.

03

For Company

For Company
// Queue Management System

Key advantages

We offer an integrated electronic system for managing waiting customer in crowded public and private sector locations, using the latest standards and modern technologies. This system aims to reduce waiting times, improve customer experience and service, and increase operational efficiency. This is achieved through a range of devices, servers, and applications
01.
Ticketing and Virtual Queuing
02.
Real-Time Queue Monitoring
03.
Customer Notifications and Alerts
04.
Multi-Channel Integration
And many more features! Learn more
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// ERP Solution

Key components and applications

We provide a comprehensive information system that enables organizations to plan and manage their resources (such as finance, human resources, purchasing, inventory, manufacturing, and sales) in an integrated and real-time manner, enhancing operational efficiency and facilitating decision-making.
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//Get some ideas from us

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